Shipping policy

Orders generally ship within 1-2 days unless noted. Most items will be shipped from our warehouse the same day an order is received (Monday-Friday prior to 1:00 PM EST). Orders received after 1:00 PM on Friday, or those received on Saturday, Sunday, or a national holiday will be shipped the following business day. Orders are shipped via a variety of carriers and properly insured at no additional cost to you. Ordered items that can be shipped regionally to expedite their arrival are also properly insured at no additional cost to you.

When will my order arrive?

Most orders shipped via Standard Ground will usually in arrive within 3-5 business days depending on each customer's location. Orders shipped via Expedited Shipping will normally arrive within 1-3 business days depending on the shipping option that was selected during checkout.

How do I track my order?

For orders made on our website: orders are typically shipped via USPS and also UPS. After your order has been shipped, you will receive an automated email from us with your order tracking number, which you can check via the USPS website.

Shipping to Alaska and Hawaii

Customers in Hawaii and Alaska are supported.

APO/FPO Shipping We will gladly ship to APO and FPO addresses via the US Postal Service. Shipping times may vary depending on location. Note: Due to carrier regulations, certain items cannot be shipped to some locations, including APO/FPO/DPO addresses. This will be messaged during the checkout process if applicable. For more information on shipping to these addresses, please email us at care@herbaterraorganics.com

International Shipping At the present moment, we do NOT ship internationally but only within the US territories.

Additional Information For more information, please contact us at care@herbaterraoorganics.com